Design moves the world.
Cultivating an environment where great design teams can thrive is one of the most impactful processes an organization can take on. As a bilingual design leader with a passion for creating great places to work, I've helped lead, grow, and advise design teams at start-ups and billion dollar companies alike.
Throughout my career, I've worked on applied research, AI, product design, strategy, and cultural transformations with organizations including InterSystems, the World Bank, BBVA, the InterAmerican Development Bank, Gentera, Financiera Independencia, Grupo Bursátil Mexicano (GBM), KIO Networks, The Metropolitan Group, The Big Issue, HOPE International, and more. At InterSystems, the products I currently work on are used to process stock transactions at 11 of the top 20 global banks, support supply chain operations at the world's second largest shipping company, and improve decision-making at hospitals around the world.
While I am always excited about contributing individually to projects that help people make better decisions, I've found that the biggest and longest lasting rewards come from working with teams that are capable of delivering far beyond the capacity of any one individual. In my professional and academic work, I have sought to constantly develop the knowledge and skills to scale impact from the team to the organization, and from organizations to the people they serve.
CV
Work experience
2021 - Present
Principal UX Designer and UX Strategist
I lead the UX initiatives for our Data Platforms division.
2021 - Senior UX Designer and UX Strategist
2018 - 2022
Adjunct Professor of Design
I teach masters level courses in Behavioral Design and Strategic Design.
2017 - 2021
Partner and Research Director
2019 - Design Research Director
2018 - Behavioral Design Lead
2017 - Senior Design Analyst
2018 - 2018
UX Design Research Instructor
2017 - 2017
Quantitative Research Team Leader
2014 - 2015
Embedded Service Designer, Accounting
2014 - Field Researcher
2013 - 2014
The Collaboratory for Strategic Partnerships and Applied Research
Program Evaluator
Education
Harvard University
Extension School
Master of Liberal Arts (ALM) in Psychology
(Expected 2024)
Post Graduate Certificate in Front-End Web Development
(Awarded 2023)
London School of Economics and Political Science
Department of Social Policy
Master of Science (MSc) in Social Policy and Development
Messiah College
Department of Management and Business
Bachelor of Arts (BA) in Economics and Spanish
University of the Arts London
London College of Communication
Executive Intensive Program in Service Design and Innovation